Delegate Support Centre
Fast, accountable support for online registration, streaming, B2B meetings and platform access.
How can we help?
Quick help
How online attendance works
All registrations submitted through this platform are for online attendance only. Approved delegates receive secure access details before the conference. Physical venue access and onsite accreditation are not included.
Joining a live session
Sign in using your approved registration details, open the Live Conference Centre, select the scheduled session and use the secure joining button. Keep your access code private.
Audio and video troubleshooting
Use a current browser, allow audio playback, close unused applications, confirm a stable internet connection and switch to the backup stream when instructed by support.
B2B online meeting etiquette
Join five minutes early, confirm your display name and organisation, keep project documents ready, respect confidentiality and record agreed follow-up actions.
